{"id":1664,"date":"2024-01-07T18:38:03","date_gmt":"2024-01-07T10:38:03","guid":{"rendered":"https:\/\/www.ruianding.com\/blog\/?p=1664"},"modified":"2024-10-21T17:46:43","modified_gmt":"2024-10-21T09:46:43","slug":"sccm-005-software-updates","status":"publish","type":"post","link":"https:\/\/www.ruianding.com\/blog\/sccm-005-software-updates\/","title":{"rendered":"SCCM &#8211; Part 5:  Software Updates"},"content":{"rendered":"\n<p>Combining our SCCM (System Center Configuration Manager) server with a WSUS (Windows Server Update Services) server for update management is a common and effective strategy.<\/p>\n\n\n\n<p class=\"has-luminous-vivid-amber-background-color has-background has-small-font-size\">When configuring a server to have the Software Update Point (SUP) role, it is <strong>mandatory<\/strong> to have the WSUS service installed on that targeted SUP server.<\/p>\n\n\n\n<p><a href=\"https:\/\/learn.microsoft.com\/en-us\/mem\/configmgr\/sum\/understand\/software-updates-introduction\">https:\/\/learn.microsoft.com\/en-us\/mem\/configmgr\/sum\/understand\/software-updates-introduction<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-alpha-channel-opacity has-cyan-bluish-gray-background-color has-background is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Software Updates Synchronization<\/h2>\n\n\n\n<p>Depending on our network architecture and management needs, you can either <a href=\"#configsup\" data-type=\"URL\" data-id=\"config-sup\">integrate a WSUS server into Configuration Manager (as an SUP)<\/a> or use a separate, non-integrated WSUS server for update synchronization. Both are viable options, and the key is to choose the configuration that best fits the needs of your organization. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Synchronization on the top-level site<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1798\" height=\"958\" src=\"https:\/\/www.ruianding.com\/blog\/wp-content\/uploads\/2024\/01\/image-60.png\" alt=\"\" class=\"wp-image-1698\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Synchronization on child primary and secondary sites<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1566\" height=\"969\" src=\"https:\/\/www.ruianding.com\/blog\/wp-content\/uploads\/2024\/01\/image-61.png\" alt=\"\" class=\"wp-image-1699\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Troubleshooting Failure of <strong>Software Updates<\/strong> Synchronization<\/h3>\n\n\n\n<p>In SCCM, the logs for software update synchronization are crucial for troubleshooting and understanding the synchronization process. These logs are located on the server where the SUP role is installed. Here are the key log files to look at:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Synchronization Service Manager UI<\/strong><\/h4>\n\n\n\n<p>Although not a log file, the Synchronization Service Manager UI in the WSUS Administration Console can be helpful. It provides a visual representation of the synchronization process, including any errors or warnings.<\/p>\n\n\n\n<p class=\"has-pale-cyan-blue-background-color has-background has-small-font-size\">This screenshot shows the Synchronization Service Manager UI and my current sync status, which is problematic. I&#8217;ll review additional logs to troubleshoot why the synchronization hasn&#8217;t started.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.ruianding.com\/blog\/wp-content\/uploads\/2024\/01\/image-63.png\" alt=\"\" class=\"wp-image-1706\" width=\"668\" height=\"450\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>WsyncMgr.log<\/strong><\/h4>\n\n\n\n<p><strong>Location:<\/strong> Located in the <code>&lt;<em>ConfigMgrInstallationPath<\/em>&gt;\\Logs<\/code> folder on the server where the SCCM primary site or Central Administration Site (CAS) is installed.<\/p>\n\n\n\n<p><strong>Purpose:<\/strong> This log is crucial for troubleshooting software update synchronization. It records the details of the synchronization process, including any issues encountered during synchronization with WSUS or Microsoft Update.<\/p>\n\n\n\n<p class=\"has-pale-cyan-blue-background-color has-background has-small-font-size\">I discovered a log event indicating that the WSUS update source was not found. This directs me to the WCM.log for further configuration details.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1398\" height=\"652\" src=\"https:\/\/www.ruianding.com\/blog\/wp-content\/uploads\/2024\/01\/image-64.png\" alt=\"\" class=\"wp-image-1709\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>WCM.log<\/strong><\/h4>\n\n\n\n<p><strong>Location:<\/strong> Also found in the <code>&lt;<em>ConfigMgrInstallationPath<\/em>&gt;\\Logs<\/code> folder on the SUP server.<\/p>\n\n\n\n<p><strong>Purpose:<\/strong> It provides information about the configuration manager and WSUS configuration settings.<\/p>\n\n\n\n<p class=\"has-pale-cyan-blue-background-color has-background has-small-font-size\">According to the WCM log, it appears to be attempting to connect to my WSUS server, but the request failed due to a principal permission issue.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.ruianding.com\/blog\/wp-content\/uploads\/2024\/01\/image-65.png\" alt=\"\" class=\"wp-image-1710\" width=\"658\" height=\"418\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>WSUSCtrl.log<\/strong><\/h4>\n\n\n\n<p><strong>Location:<\/strong> Located in the <code>&lt;<em>ConfigMgrInstallationPath<\/em>&gt;\\Logs<\/code> folder on the server where the SUP is installed.<\/p>\n\n\n\n<p><strong>Purpose:<\/strong> This log file records details about the configuration, health, and status of the WSUS service on the SUP.<\/p>\n\n\n\n<p>Based on my analysis of previous screenshots, I encountered an issue with the synchronization manager. This was initially indicated by a &#8216;<strong>Request for principal permission failed<\/strong>&#8216; error message in the WCM.log. Upon further investigation, I discovered a local admin group named &#8216;WSUS Administrator.&#8217; It appears that the device or user account managing the SCCM synchronization requires assignment to this role. Consequently, I assigned the &#8216;WSUS Administrator&#8217; role to both my user account and the SCCM site server. After waiting for approximately one synchronization cycle, which I had set for 1 hour, the issue seemed to be resolved.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.ruianding.com\/blog\/wp-content\/uploads\/2024\/01\/image-66.png\" alt=\"\" class=\"wp-image-1715\" width=\"503\" height=\"443\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.ruianding.com\/blog\/wp-content\/uploads\/2024\/01\/image-67.png\" alt=\"\" class=\"wp-image-1716\" width=\"794\" height=\"164\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1962\" height=\"655\" src=\"https:\/\/www.ruianding.com\/blog\/wp-content\/uploads\/2024\/01\/image-68.png\" alt=\"\" class=\"wp-image-1717\"\/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-alpha-channel-opacity has-cyan-bluish-gray-background-color has-background is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"configsup\"><a href=\"#configsup\">?<\/a><strong>Configure the Software Update Point<\/strong><\/h2>\n\n\n\n<p><strong>1. Install WSUS on a Server:<\/strong> <\/p>\n\n\n\n<p>Firstly, we need to have WSUS installed on a server. This can usually be done through the Server Manager in Windows Server by adding the WSUS role.<\/p>\n\n\n\n<p><strong>2. Configure WSUS becomes part of SCCM hierarchy.<\/strong><\/p>\n\n\n\n<p>In the SCCM console, you&#8217;ll need to configure WSUS as a <strong>Software Update Point (SUP)<\/strong>. This role integrates SCCM with WSUS, enabling SCCM to manage and deploy updates.<\/p>\n\n\n\n<p>Go to the <strong>Administration workspace<\/strong>, navigate to <strong>Site Configuration &gt; Servers and Site System Roles<\/strong>, and then add the \u201c<strong>Software Update Point<\/strong>\u201d role to the server running WSUS.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.ruianding.com\/blog\/wp-content\/uploads\/2024\/01\/image-49.png\" alt=\"\" class=\"wp-image-1665\" width=\"721\" height=\"420\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.ruianding.com\/blog\/wp-content\/uploads\/2024\/01\/image-50.png\" alt=\"\" class=\"wp-image-1666\" width=\"668\" height=\"591\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.ruianding.com\/blog\/wp-content\/uploads\/2024\/01\/image-51.png\" alt=\"\" class=\"wp-image-1667\" width=\"323\" height=\"345\"\/><\/figure>\n\n\n\n<p><strong>3. Set Up WSUS Settings in SCCM:<\/strong><\/p>\n\n\n\n<p>Within the SCCM console, configure your WSUS settings. This includes specifying the products and <strong>classifications<\/strong> of updates you want to manage, the <strong>schedule for synchronization<\/strong> with Microsoft Update, and other settings.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.ruianding.com\/blog\/wp-content\/uploads\/2024\/01\/image-52.png\" alt=\"\" class=\"wp-image-1669\" width=\"552\" height=\"466\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.ruianding.com\/blog\/wp-content\/uploads\/2024\/01\/image-53.png\" alt=\"\" class=\"wp-image-1671\" width=\"453\" height=\"298\"\/><\/figure>\n\n\n\n<p>After completing the setup, the WSUS server will be visible in the list:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.ruianding.com\/blog\/wp-content\/uploads\/2024\/01\/image-54.png\" alt=\"\" class=\"wp-image-1673\" width=\"583\" height=\"373\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.ruianding.com\/blog\/wp-content\/uploads\/2024\/01\/image-57.png\" alt=\"\" class=\"wp-image-1694\" width=\"739\" height=\"466\"\/><\/figure>\n\n\n\n<p class=\"has-luminous-vivid-amber-background-color has-background has-small-font-size\"><strong>Initial WSUS Configuration:<\/strong> Initially, the classifications and products set up on the WSUS server are imported into SCCM when the WSUS is first configured as an SUP.<br><strong>SCCM Takes Precedence:<\/strong> Once the WSUS server is integrated into SCCM as SUP, the management of update classifications and products primarily happens within SCCM. Any changes made through the SCCM console (like adding or removing update <strong>classifications<\/strong> or <strong>products<\/strong>) will override the original settings on the WSUS server. Therefore, SCCM&#8217;s settings determine which updates are synchronized and managed.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-alpha-channel-opacity has-cyan-bluish-gray-background-color has-background is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Software updates compliance assessment<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Software updates compliance states<\/h3>\n\n\n\n<p><strong>Required: <\/strong>This state indicates that the update is necessary for the client computer. It means the update is applicable but has not yet been installed, or a restart is required to complete the installation, or the latest state message about the update&#8217;s installation status has not yet been processed by the SCCM server.<\/p>\n\n\n\n<p><strong>Not Required:<\/strong> The update is not applicable to the client computer, so it&#8217;s not needed.<\/p>\n\n\n\n<p><strong>Installed: <\/strong>As per the documentation, this indicates that the update is applicable and has already been successfully installed on the client computer.<\/p>\n\n\n\n<p><strong>Unknown:<\/strong> This state is typically shown when the SCCM system has not yet received sufficient information to determine the update&#8217;s status on the client.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-alpha-channel-opacity has-cyan-bluish-gray-background-color has-background is-style-wide\"\/>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.ruianding.com\/blog\/wp-content\/uploads\/2024\/01\/image-69.png\" alt=\"\" class=\"wp-image-1719\" width=\"767\" height=\"477\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Combining our SCCM (System Center Configuration Manager) server with a WSUS (Windows Server Update Services) server for update management is a common and effective strategy. When configuring a server to have the Software Update Point (SUP) role, it is mandatory to have the WSUS service installed on that targeted SUP server. https:\/\/learn.microsoft.com\/en-us\/mem\/configmgr\/sum\/understand\/software-updates-introduction Software Updates Synchronization [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[52],"tags":[],"class_list":["post-1664","post","type-post","status-publish","format-standard","hentry","category-sccm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SCCM - Part 5: Software Updates - \u6781\u7b80IT\uff5cSimpleIT<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ruianding.com\/blog\/sccm-005-software-updates\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SCCM - Part 5: Software Updates - \u6781\u7b80IT\uff5cSimpleIT\" \/>\n<meta property=\"og:description\" content=\"Combining our SCCM (System Center Configuration Manager) server with a WSUS (Windows Server Update Services) server for update management is a common and effective strategy. 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